Opening Hours and Click & Collect Availability

Our Click and Collect service is operating in line with Government Guidelines during the Covid-19 pandemic. Please remember that this service may be unavailable at short notice due should Government Guidance dictate this.

Click and Collect orders must be made via our website and collected from our warehouse store in Coalville, Leicestershire. Our onsite shop is no longer open to the public.

To place an order to Click and Collect here is an outline of what you need to do:

  • add your required item(s) to your basket
  • visit the basket and thoroughly check the items in your basket meet your needs, once an order is made, no changes are possible
  • select a date to collect your order using the calendar (Click and Collect is possible 10am-1pm, Monday-Friday only)
  • select United Kingdom as your country and click the Show Delivery options button
  • select Click and Collect as the delivery method
  • complete all requested details and make payment (you will still be asked to complete your address details, which is needed to make your payment)
  • check you have received an order confirmation by email (this may be in your junk folder for this)
  • ensure you allow at least 1hr before collecting, our team need time to prepare your order
  • on the day of collection, press the intercom at the door for assistance and have your order number to hand along with your address details (our team may ask you to present these through the window or confirm them verbally before we can release your order)
  • allow our team to locate your order
  • please step away from the door at least 2 metres, our team will place your order outside of the door, please wait for our team to return into our building before you collect your package

Opening Hours and Click & Collect Hours

Day Opening Hours Click and Collect Hours
Monday 8am - 4pm 10am - 1pm
Tuesday 8am - 4pm 10am - 1pm
Wednesday 8am - 4pm 10am - 1pm
Thursday 8am - 4pm 10am - 1pm
Friday 8am - 4pm 10am - 1pm
Saturday Closed Closed
Sunday Closed Closed

 

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